Has a notification appeared on your dashboard indicating that your Mercedes-Benz requires Service A or Service B? Are you wondering about the difference between these two scheduled maintenance services, what they include and why they are essential for your vehicle?
Groupe LG explains everything you need to know about Mercedes-Benz Service A and Service B.
What Is Mercedes-Benz Service A?
Service A is generally the first scheduled maintenance service for your Mercedes-Benz. It is usually required after one year of driving or approximately 20,000 km, depending on whichever milestone is reached first and the recommendations displayed by your vehicle.
The purpose of Service A is to check the vehicle’s overall condition and carry out essential routine maintenance operations. These inspections help maintain engine performance, vehicle reliability and safety on the road.
What Does Mercedes-Benz Service A Include?
Mercedes-Benz Service A may include:
- Engine oil change using Mercedes-Benz-approved oil
- Replacement of the engine oil filter
- Inspection of essential safety components, including the brakes, tyres and lights
- Checking and topping up fluid levels, such as coolant and windscreen washer fluid
- Electronic system updates where required
- Resetting the ASSYST PLUS maintenance reminder
- Creation of a digital service report stored in the Mercedes-Benz maintenance database
Service A provides your vehicle with an essential first inspection, helping you continue your journeys with confidence and peace of mind.
What Is Mercedes-Benz Service B?
Service B is a more comprehensive scheduled maintenance service. It is generally required approximately two years after the vehicle is first registered or after around 40,000 km, depending on the model, driving conditions and the information provided by the ASSYST PLUS system.
It includes the operations performed during Service A, along with additional checks and maintenance procedures focusing on safety, reliability and driving comfort.
What Does Mercedes-Benz Service B Include?
In addition to the operations carried out during Service A, Service B may include:
- Replacement of the brake fluid, generally required every two years
- Replacement of the cabin air filter, pollen filter or activated carbon filter
- Replacement of the engine air filter, depending on the manufacturer’s recommendations
- Detailed inspection of the braking system
- Inspection of the interior and exterior lighting systems
- Checking the engine and associated components for leaks
Service B helps ensure that your Mercedes-Benz remains reliable, safe and efficient, even after several years of regular or intensive use.
How Do I Know Whether My Mercedes-Benz Needs Service A or Service B?
Your Mercedes-Benz is equipped with the intelligent ASSYST PLUS maintenance system, which is integrated directly into the vehicle’s instrument display.
ASSYST PLUS calculates the appropriate service intervals based on several factors, including:
- Your driving habits
- The number of kilometres travelled
- The age of the vehicle
- The vehicle’s operating conditions
When a service is approaching, a notification automatically appears on the dashboard. It indicates the type of service required and provides an estimate of the remaining time or distance before the maintenance is due.
It is strongly recommended not to delay your service appointment. Overdue maintenance may lead to premature wear on certain components and could affect the conditions of your manufacturer warranty.
Service A and Service B for Fully Electric Mercedes-Benz Vehicles
Fully electric Mercedes-Benz vehicles also require regular scheduled maintenance. However, their servicing programme is adapted to their electric powertrain and includes specific inspections.
Depending on the model, these checks may include:
- Inspection of the high-voltage battery
- Checking the vehicle’s charging socket
- Inspection of the charging cable
- Checking the energy management systems
- Inspection of the electric powertrain components
- Verification of the vehicle’s safety systems and software
These dedicated checks help protect the performance, range and long-term reliability of your electric Mercedes-Benz vehicle.
Why Is It Important to Follow the Mercedes-Benz Service Schedule?
Following the maintenance schedule recommended by Mercedes-Benz is more than a simple formality. It is a long-term investment in the reliability, safety and value of your vehicle.
Regular servicing helps you:
- Maintain your vehicle’s performance and reliability
- Protect your safety and that of your passengers
- Preserve the resale value of your Mercedes-Benz
- Maintain a complete and traceable digital service history
- Reduce the risk of expensive repairs caused by premature wear
- Protect your manufacturer warranty, subject to its applicable terms and conditions
- Identify potential faults before they develop into more serious problems
Having your vehicle serviced by an authorised Mercedes-Benz workshop also means benefiting from trained technicians, manufacturer-approved procedures and parts designed specifically for your vehicle.
Book Your Mercedes-Benz Service A or Service B Appointment
Groupe LG, an authorised Mercedes-Benz retailer and repairer, is available to organise your vehicle maintenance as quickly and conveniently as possible.
Our after-sales advisers can answer your questions, identify the service required by your Mercedes-Benz and offer you an appointment suited to your schedule.
Contact us or book your Mercedes-Benz Service A or Service B appointment online today.
