General Terms of Use (GTU)

PREAMBLE

The “lggroupe.com” website and all of its components, including its graphic charter, logos, software, databases, website structure, sequence of screens, text, service offerings, photographs, and iconography, are original works and are the property of Holding LG Automobiles.

Corporate name: Holding LG Automobiles
SASU, a French single-shareholder simplified joint-stock company, with share capital of: €1,902,000.00.
Registered office: 151 CHEMIN DE LA PASSIO VELLA, 66100 PERPIGNAN
SIREN: 482 414 323

Any representation and/or reproduction and/or partial or total use of this website, by any means and for any purpose, without the express prior authorization of Holding LG Automobiles, is prohibited and may constitute infringement within the meaning of Articles L. 335-2 et seq. of the Code de la Propriété Intellectuelle (French Intellectual Property Code) and/or an act of unfair competition and/or parasitic conduct, potentially subjecting the persons responsible to criminal liability.

1. Purpose and Acceptance

These General Terms of Use (hereinafter the “GTU”) define the terms and conditions governing access to and use of the website https://www.lggroupe.com/ (hereinafter the “Website”), published by Holding LG Automobiles.
Accessing and using the Website constitutes full and unconditional acceptance of these GTU. If you do not accept these terms, please do not use the Website.
The GTU may be amended at any time by Holding LG Automobiles. Users are encouraged to review them regularly. The version in effect is the version available online at the time of browsing.

2. Access to the Website

The Website is generally accessible 24 hours a day, 7 days a week, except for scheduled or unscheduled interruptions due to maintenance, updates, or force majeure. Holding LG Automobiles shall not be liable for any unavailability of the Website, regardless of the cause.

The user acknowledges having the skills and resources necessary to access and use the Website. The user is responsible for the quality of their internet connection and the security of their equipment.

3. Intellectual Property

All elements of the Website, including text, images, graphics, logos, icons, sounds, software, structure, and architecture, are the exclusive property of Holding LG Automobiles or are subject to rights of use granted to Holding LG Automobiles.

Any reproduction, representation, modification, publication, transmission, or alteration, in whole or in part, of the Website or any of its elements, by any means, is prohibited without the prior written authorization of Holding LG Automobiles.

Any unauthorized use constitutes infringement punishable under Articles L. 335-2 et seq. of the Code de la Propriété Intellectuelle (French Intellectual Property Code).

4. User Conduct

The user agrees to use the Website in accordance with its intended purpose and applicable laws.

In particular, the user may not:

  • Use the Website for unlawful or fraudulent purposes or in a manner that infringes the rights of third parties.
  • Disseminate unlawful, defamatory, insulting, or offensive content, or content that infringes another person’s privacy.
  • Attempt to gain unauthorized access to all or any part of the Website or its systems.
  • Introduce viruses, Trojan horses, or any other malicious computer code.
  • Collect other users’ personal data without their consent.

Holding LG Automobiles reserves the right to deny access to the Website to any user who fails to comply with these GTU.

5. Website Content and Accuracy of Information

Holding LG Automobiles strives to provide information that is as accurate and up to date as possible. However, information published on the Website (prices, availability, vehicle specifications, etc.) is provided for informational purposes only and may be changed without notice.

Displayed prices are subject to change. Only the price confirmed when an order is finalized at a dealership is binding. Commercial and promotional offers presented on the Website, including financing offers or leasing offers with lease payments, are valid only during the stated period and subject to the terms specified for each offer. They may, in particular, be limited to certain models, versions, powertrains, equipment, available inventory, or participating dealerships. Financing offers are subject to review and approval of the application by the relevant financing institution.

Displayed lease payments may depend on various factors, including the contract term, expected mileage, the amount of the initial lease payment or any down payment, and the services included. Offers relating to after-sales services, accessories, maintenance, or repairs are also limited in time and may be subject to specific conditions, exclusions, or availability. Unless otherwise stated, offers may not be combined with any other current promotions or benefits. Only the terms confirmed by the relevant dealership at the time of ordering or scheduling an appointment are binding.

Holding LG Automobiles shall not be liable for errors or omissions in the content or for damages resulting from the use of information available on the Website.

6. Hyperlinks

The Website may contain links to third-party websites. These links are provided for informational purposes only. Holding LG Automobiles does not control these websites and disclaims all liability for their content, availability, or privacy policies. Use of these websites is subject to their own terms of use and privacy policies, available directly on the relevant websites.

Creating hyperlinks to lggroupe.com requires the prior written authorization of Holding LG Automobiles.

7. Cookies

The Website uses cookies and other tracking technologies to ensure its proper operation, measure audience traffic, and provide content tailored to you. On your first visit, a banner allows you to manage your preferences.

For more information, please see our Privacy Policy.

8. Liability and Force Majeure

Holding LG Automobiles shall not be liable for direct or indirect damages resulting from the use of, or inability to use, the Website, or for damages related to force majeure events (network failures, technical incidents, cyberattacks, etc.).

9. Complaints – Mediation

This clause applies in connection with the sale or repair of a vehicle under a contract involving Mercedes-Benz, Jeep, Xpeng, LeapMotor, MG Motor, Omoda & Jaecoo, Yamaha, Suzuki, Fuso, Mercedes-Benz Trucks, Unimog, and all brands distributed by the legal entities of Holding LG Automobiles.

In the event of a dispute arising in connection with the performance of the contract, we will prioritize an amicable resolution. Depending on the nature of the complaint, it must be submitted either to the authorized repairer with whom you entered into the contract or to the customer service department of the aforementioned brands, provided that you qualify as a consumer within the meaning of the Code de la consommation (French Consumer Code). If you have not received a satisfactory response to your complaint, or if no response is received within one month, you may refer the matter to:

Either the mediation center with jurisdiction over disputes falling within the authorized repairer’s responsibility, depending on the authorized repairer’s affiliations, by contacting:

The Médiateur du Conseil des Professions de l’Automobile (Mobilians), by mail at 43 bis route de Vaugirard – CS 80016 – 92197 Meudon CEDEX, by email at mediateur@mediateur-mobilians.fr, or through its website at https://www.mobilians.fr/

Or the médiateur auprès de la FNAA, by mail at Immeuble Axe Nord – 911 avenue Michelet – 93583 Saint-Ouen Cedex, or through the website www.fna.fr (service consommateur médiateur FNAA).

Or the mediator for the above-mentioned brands, with jurisdiction over disputes falling within that mediator’s responsibility, by mail to médiation CMFM – 21 rue des Malmaisons – 75013 Paris, or through its website at www.médiationcmfm.fr. If you reside in the European Union, you may also, particularly for complaints related to an online purchase, use the online dispute resolution platform for services provided by businesses in the European Union (the ODR platform), made available to all European citizens by the European Commission, by clicking the following link: http://ex.europa.eu/consumer/odr

10. Personal Data

As a general rule, users may visit the lggroupe.com website without having to disclose their identity or provide personal information. However, Holding LG Automobiles may request information from users. For example, such information may be requested to process an order, conduct correspondence, provide a subscription, submit an application, complete a transaction, or simply provide better service.

You may review our data protection policy regarding data collection and processing.

11. Website Hosting

The website www.lggroupe.com is hosted by:

OVHcloud

2 rue Kellermann, 59100 Roubaix, France

Phone: 1007 — www.ovhcloud.com

Publication Director: Ludovic GARCIA COLOMBANI

12. Website Design and Development

Website design, development, and maintenance: Doors°°° (https://doors3.io/fr/)

13. Governing Law – GTU

These GTU are governed by French law. Any dispute concerning their interpretation or enforcement shall be subject to the exclusive jurisdiction of the French courts.

These GTU were last updated on July 21, 2026.